Privacy Policy

Introduction

Welcome to Leela Greens (‘we’, ‘our’, ‘us’). Leela Greens is a professional landscaping and garden design company based in Bhopal, Madhya Pradesh, India. We are committed to protecting the personal information of our clients, website visitors, and business partners.

This Privacy Policy explains how we collect, use, store, share, and protect your personal information when you visit our website (leelagreens.com), contact us, or use our landscaping and gardening services. By accessing our website or engaging our services, you agree to the terms described in this Privacy Policy

Information We Collect

Information You Provide Directly

We collect information you voluntarily share with us, including:

Full name and contact details (phone number, email address)
Property address or site location for landscaping visits and consultations
Service requirements, preferences, and project specifications
Messages, queries, or feedback submitted via our contact form or WhatsApp
Payment and billing information for services rendered
Career and employment information if you apply for a position with us

Information Collected Automatically

When you visit our website, we may automatically collect:

IP address and browser type
Pages visited, time spent, and referring URLs
Device type and operating system
Cookies and similar tracking technologies

Information from Third Parties

We may receive information about you from social media platforms (Facebook, Instagram, WhatsApp) if you interact with our pages or contact us through those channels.

How We Use Your Information

We use the information collected for the following purposes:

To respond to your inquiries and provide free consultations
To plan, execute, and complete landscaping and gardening projects at your site
To communicate project updates, quotations, agreements, and invoices
To provide post-project maintenance support for the agreed period
To process payments and maintain financial records
To improve our website, services, and overall customer experience
To send relevant updates, promotions, or new service offerings (with your consent)
To comply with applicable Indian laws and legal obligations
To evaluate employment applications submitted through our Career page

Sharing of Your Information

Leela Greens does not sell, rent, or trade your personal information. We may share your information in the following limited circumstances:

With our internal teams (gardening, designing, fabrication, civil works) strictly to deliver the services you have requested
With trusted third-party vendors or contractors who assist in project execution, bound by confidentiality obligations
With payment processors and banking partners to complete financial transactions securely
With government or regulatory authorities when required by applicable law or court order
In the event of a business merger, acquisition, or restructuring, with appropriate data protection safeguards

Cookies and Tracking Technologies

Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device. We use:

Essential cookies: Required for the website to function properly
Analytics cookies: To understand how visitors use our site and improve performance
Marketing cookies: To display relevant content and promotions

You may disable cookies through your browser settings; however, doing so may affect certain features of our website.

Data Storage and Security

Your personal information is stored securely on our servers and protected through appropriate technical and organizational measures, including encrypted storage, access controls, and secure communication protocols.

While we take all reasonable precautions to safeguard your data, no method of electronic transmission or storage is 100% secure. We encourage you to contact us immediately if you suspect any unauthorized access to your information.

We retain your personal data only for as long as necessary to fulfil the purposes outlined in this Policy or as required by Indian law.

Your Rights

As a user or client of Leela Greens, you have the following rights with respect to your personal data:

Right to Access: Request a copy of the personal information we hold about you
Right to Correction: Request correction of inaccurate or incomplete information
Right to Deletion: Request deletion of your personal data, subject to legal obligations
Right to Withdraw Consent: Withdraw consent for marketing communications at any time
Right to Grievance Redressal: Lodge a complaint with us through the contact details provided below

To exercise any of these rights, please contact us at Sales@leelagreens.com or call (+91) 998 193 3522.

Third-Party Links

Our website may contain links to third-party websites including our e-commerce store (leelashop.leelagreens.com), social media profiles, and partner platforms. We are not responsible for the privacy practices of those external websites and encourage you to review their respective privacy policies before sharing any personal data

Children's Privacy

Our services are intended for adults and businesses. We do not knowingly collect personal information from individuals under the age of 18. If you believe a minor has provided us with personal data, please contact us so that we may delete the information promptly.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. Any updates will be posted on this page with a revised ‘Last Updated’ date. We encourage you to review this Policy periodically. Continued use of our website or services after changes are posted constitutes your acceptance of the updated Policy.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please reach out to us: